Frequently Asked Questions
Find answers to common questions about our services and privacy practices.
How does your therapy approach differ from traditional methods?
Our trauma-informed approach recognizes the impact of trauma on individuals and focuses on healing rather than just treating symptoms. We integrate evidence-based practices with compassionate care tailored to each person's unique experience.
What is your cancellation policy?
We require 24 hours' notice for cancellations to avoid any charges. If you cancel with less than 24 hours' notice, a full session fee will be charged.
How do you ensure HIPAA compliance?
We implement multiple security measures including encrypted communications, secure storage of all client information, and regular security audits to ensure your privacy is protected at all times.
Do you accept insurance?
Yes, we work with several insurance providers. We can verify your coverage and help you understand your benefits during your initial consultation.
What should I expect in my first session?
Your first session will focus on understanding your goals, concerns, and background. We'll discuss what you hope to achieve and create a personalized treatment plan.
HIPAA Security Information
Privacy Protection
All client information is protected under HIPAA regulations with encrypted storage and transmission.
Secure Communications
Our platform uses end-to-end encryption for all client communications and session notes.
Access Controls
Only authorized personnel have access to client information, with strict role-based permissions.
Still Have Questions?
Our team is ready to answer any additional questions you might have about our services or privacy practices.